to return to
additional products click this link Product
Index
Home
Print About Us
Mission Statement Contact Us
Security/Privacy
Call TOLL FREE 1-877-634-7335
OR
Email: ltngbug@aol.com
CONDITIONS
OF SALE
(The conditions of sale stated herein are
an integral part of any contract resulting from a purchase
order/ invoice being written by Firefly Lighting.) This includes receipts
for credit card processing of web orders.
1. Fixtures are Underwriter
Laboratories listed for dry and damp locations.
2. All fixtures are inspected and
tested on premises prior to delivery.
3. Standard pendant fixtures come
with three feet of chain and four feet of wire.
Pendant fixtures come with laced pendant mounts and cover plates.
4. Sconces come with standard
mounting hardware. Additional chain and wire are available at extra cost.
5. Chandeliers come with cover
plate, three feet of chain and four feet of wire. Heavier chandeliers will
require a reinforced junction box.
6. Additional chain can be
purchased for $10 per three feet for 4-guage and $15 per three feet for 8-guage
7. Due to frequent changes in
supplier’s costs all prices are subject to change without notice.
8. Dimensions on products are
approximate unless specific request is made for exact measurements.
9. Adequate structural support for
fixtures is the customer’s responsibility.
PAYMENT TERMS
1. Terms are 60% deposit due at
time of order and are required on all orders.
Deposit must be received before an order will be processed. Endorsement
of deposit constitutes acceptance.
2. Balance due prior to delivery
– no exceptions.
3. Once an order/invoice is written
and accepted it is non-cancelable since each of our products is custom made.
Return for store credit only if returned in condition purchased. Prior
approval for any returns is required.
4. If the sale is non-taxable and
within New Mexico a Non Tax Transaction Certificate (NTTC) will be provided at
time of invoicing.
SHIPMENT POLICY
1. F.O.B. Santa Fe, New Mexico.
2. We reserve the right to select a
carrier on all shipments. The costs for shipping and handling are to be
determined at time of sale and are borne by the customer.
3.
If customer is not ready for delivery when promised there may be a
nominal charge for warehousing of products. RETURN
POLICY
1. Returns are for store credit only.
2. Items must be returned within 30 days of purchase.
3. Unless an item is defective, we are not responsible for shipping
costs or electrician charges.
4. Due to the custom nature of the lighting, there is a
20% restocking charge if the product is returned for any reason other than
being defective.
DESIGN CLAUSES
1. We reserve the right to make any
design or engineering changes to our product without prior notice.
2. The designs of products shown
are the sole property of Firefly Lighting, Inc. Copyright, trademark, trade
dress, and may fall under patent laws. The design of products and their
processes
may
be protected by design patents, issued or pending. Most custom designs are proprietary and may not be
duplicated
without written permission of Firefly Lighting, Inc.
3.
For custom orders the drawing will be presented to the client and Firefly
Lighting requests your signature as acceptance of the design.
4.
Due to our hand crafted manufacturing process, slight variations may
occur from one fixture to another.
WARRANTY INFORMATION
1. All light fixtures purchased
from Firefly Lighting are covered by warranty for manufacturer defects for one
year.
2. Warranty becomes effective upon
shipment.
3. The warranty covers any part of
the light fixture that fails due to a defect in materials and/or workmanship.
However, due to our hand crafted manufacturing process, slight variations may
occur from one fixture to another.
4. Firefly Lighting will provide free-of-charge, parts and service labor to
repair or replace any part of the light fixture that fails due to manufacturing
defect. Light bulbs are not included with the price of fixture, but are
available at an additional cost.
5. If product must be returned by
shipping the customer will be responsible for shipping and handling costs.
6. Firefly Lighting is not responsible for electrician installation or removal
of the light fixtures.
INSURANCE INDEMNITY
1. In no event, regardless of
cause, shall Firefly Lighting be liable for incidental or consequential or
consequential damage, either real or alleged.
CURRENCY
All quotes and invoices are provided in US Dollars, unless otherwise noted.
Call TOLL FREE 1-877-634-7335
OR
Email: ltngbug@aol.com
To return to additional products click this link Product
Index
Home
Print About Us
Mission Statement Contact Us
Security/Privacy
Last modified: Wednesday, July 28, 2004